Office and field teams work at different speeds
Dispatch, technicians and billing need the same job status. Paper, chat messages and follow-up calls slow down every handover.
IT for technical & field service teams
From service visit to invoice: IT that works with you.
Your team works in the office, at customer sites and on the road. We make sure devices, jobs, documentation and billing work together reliably without paper ping-pong and constant follow-up calls.
Talk about your ITSound familiar?
Your working day is busy enough.
That is why we do not stop at individual devices. We look at the complete workflow – from core business software to the final handover.
Mobile devices are essential tools
Phones, tablets and laptops need to remain secure, current and controllable if lost without making the job unnecessarily difficult.
Documentation returns too late
Photos, time, materials, checklists and signatures are often missing precisely when the job should be completed or invoiced.
Many systems depend on the job record
CRM, scheduling, inventory, time, documentation and accounting together form the service process. Without integrations, gaps and duplicate entry appear.
Our job
One partner for everything that needs to work together.
Dependable IT in the office and on the road
We support workplaces, mobile devices, accounts, networks, cloud, security and daily questions as one environment.
Central control of devices
Mobile device management, clear roles, updates, encryption and an orderly replacement process protect data and keep devices ready.
Field service properly connected
We integrate job and scheduling systems with email, documents, time tracking, stock management and accounting.
Automation through to billing
Status, service reports, photos, materials and signatures flow back in a structured way. Where an interface is missing, our development team can close the gap.
Your software stays in place
We work with your existing system landscape.
Cloud products such as ToolTime, HERO and openHandwerk, along with established industry and field-service platforms, support jobs, planning, time and documentation. We manage the devices, infrastructure and integrations around your chosen system; product-specific support remains with the relevant vendor. Naming these products does not imply a partnership.
ToolTimeHEROopenHandwerkpdsSTREIT V.1Microsoft Dynamics 365 Field ServicemobileXDATEVMicrosoft 365
Automation that makes a difference
Less copying. Less chasing. More getting things done.
- Turn requests from email, phone or a portal into a structured job, appointment and owner
- Provide directions, job information, checklists and customer details on the right mobile device
- Assign time, materials, photos, readings and signatures directly to the correct job
- Prepare completed visits automatically for review, invoicing, accounting and follow-up work
Quick answers
Frequently asked questions
Do you support technicians directly in the field?
Yes. We resolve many questions remotely on managed devices. Work at locations, on networks or hardware is planned around operations; we agree the exact service hours as part of the support model.
Can you take over our existing trade or field-service software?
Yes. We review the operating model, users, devices, interfaces and data flows. We manage the technical environment and integrations and coordinate product-specific questions with the vendor.
What happens when mobile connectivity is poor?
We consider offline capability, local caching and later synchronisation when selecting or developing mobile workflows. Products vary significantly here, so we test the actual working scenario.
Let’s get started
Ready for IT that fits technical & field service teams?
Tell us briefly what is getting in the way or what you are planning. You will hear from a real person, without the sales theatre.
Send a message